Terms of Service

1. About the service and about us

1.1 OCPP CSS is a cloud charging station management system (OCPP Central System as a Service): the station owner portal, the driver app, the QR payment page and the related programming interfaces (APIs).

1.2 The service is provided by individual entrepreneur Alen Prepodobnyy (INN 861001236321, OGRNIP 321508100604655), hereinafter "we". Full details are given in the Public Offer.

1.3 Creating an account is free. Paid services and fees are described in the Public Offer and the tariffs published on the website.

2. Documents that apply together with the Terms

2.1 The Privacy Policy - what data we process and how.

2.2 The License Agreement - the terms of using the platform software.

2.3 The Public Offer - the contract for connecting and supporting charging stations for their owners. For paid services to station owners, the Offer prevails over these Terms.

2.4 A breach of any of these documents is a breach of the Terms.

3. Your account

3.1 The service may be used by persons aged 18 or over.

3.2 Provide accurate data and keep it up to date: we send important notifications, including security notices, to the e-mail you provide.

3.3 You are responsible for keeping your credentials safe and for actions taken in your account, except where access was gained due to shortcomings in our security.

3.4 If you discover unauthorized access to your account, contact support immediately.

4. Acceptable use

4.1 It is prohibited to: access other people's data or accounts; circumvent authentication and security measures; interfere with the operation of the service or charging stations; use the service for unlawful purposes; impersonate another person.

4.2 Automated access to the service is allowed through the official API in accordance with its documentation.

4.3 If we have reasonable grounds to believe the Terms have been breached or an account has been compromised, we may take measures: reset the password, restrict features, suspend or close the account and, where necessary, contact the competent authorities.

4.4 If we do not react to a breach immediately, this does not deprive us of the right to take measures later.

5. Intellectual property

5.1 Rights to the software, trademarks and materials of the service belong to us or our licensors. The use of the software is governed by the License Agreement.

5.2 Certain platform components are published as open-source software and are used under their own licenses.

5.3 Use of the service in the commercial activity of charging station owners, including accepting payments from drivers, takes place under the Public Offer and the tariffs.

6. Changes to the service

6.1 We develop the service: we fix bugs, add and change features, including via automatic updates. Updates should not lead to loss of your data.

6.2 The feature set may change; we announce material changes in advance.

7. Changes to the Terms

7.1 We may change these Terms. For material changes we will ask you to accept the new version at sign-in or notify you in advance by e-mail.

7.2 If you do not agree with the changes, you may stop using the service and close your account by contacting us.

8. Suspension and account closure

8.1 You can close your account by contacting support. For station owners, contract termination is governed by the Public Offer.

8.2 We may close an account that has not been used for more than 24 months, having notified you by e-mail in advance, unless prohibited by applicable law.

8.3 After the account is closed, access to the service and the account data ends. Account closure is irreversible.

9. Liability

9.1 We are responsible for the operation of the platform to the extent provided by the Public Offer and applicable law.

9.2 We are not responsible for the condition and operation of owners' charging stations, for drivers' actions, or for interruptions caused by circumstances beyond our control.

9.3 The rights guaranteed to you by applicable consumer protection law remain in full force.

10. Governing law

These Terms are governed by the law of the Russian Federation. Mandatory rules of your country of residence that give you additional protection prevail.

11. Contacts

Website: https://ocpp-css.com

E-mail: info@ocpp-css.com

Telegram: @apostoldevel

Our staff communicate with users politely and respectfully and expect the same in return. In case of abusive or threatening behavior we may refuse further correspondence.